BFC Business Development Manager – Redditch

Role Overview:

  • To build and maintain relationships with existing customers, making BFC a supplier of choice for repeat business and new product opportunities
  • To present BFC to new customers with the aim of generating interest, enquiries and orders for core products across multiple market sectors – Industrial, Automotive, Security, Lighting and Aerospace
  • To work as part of a cross-departmental divisional team and act as the external representation for company objectives
  • To maximise turnover and profitability with current and new customers

Key Responsibilities:

  • To meet or exceed the set personal sales targets and gross margin objectives
  • To maintain a regular contact/visit schedule with the current customer base through use of the CRM system and report back to the business in a timely manner
  • To identify new, potential customers for core products and create a sales strategy to develop each into active accounts
  • To maintain internal reporting systems in an up-to-date status. Microsoft Outlook calendar, Sales Funnel, Visit/Contact reports etc
  • To work either individually or as part of a team in the processing and costing of enquiries and quotations and to follow the same up in a timely and effective manner
  • To work with internal colleagues on both general and specific projects in relation to new and current sales activities
  • To deliver new business to the company in a clear and professional manner through project management with relevant cross-departmental teams
  • To support the internal sales team and account managers when business needs require
  • To support, attend and travel to relevant UK and overseas events when required
  • To support the company in customer-specific activities e.g. Aged debt management and control


Skills and Experience Profile Required:

  • Essential
    • Ability to build relationships with customers and internal colleagues
    • Must excel in customer relationship building
    • Ability to identify business opportunities, plan a strategy to canvas and work to convert
    • Self-starter with good time management skills and reporting disciplines
    • Meticulous attention to detail and used to effectively managing customer led projects
    • Strong communication skills and the ability to communicate well with others of all levels, both internally and externally
    • Proven negotiation skills and good commercial acumen
    • Self-motivated and ability to work independently as well as part of a team
    • Must be organised and able to multitask and prioritise to get results
    • Strong use of the Microsoft package – PowerPoint, Word and Excel (Intermediate minimum)
    • Must hold a passport with no limitations for worldwide travel
    • Must hold a current, valid driving licence
  • Desirable
    • Ideally some experience in selling industrial fasteners or engineered components to a variety of market sectors
    • Ideally with existing contacts in the manufacturing and general industries



  • 23 days holiday (plus UK bank holiday, rising to 25 days holiday after five years’ service)
  • Holiday Buying Scheme (giving the individual the opportunity to buy an additional five days’ holiday) – after probationary period
  • Life Insurance
  • Annual bonus of 5% (should the business hit agreed targets) – after probationary period
  • Health Cash Plan Scheme (after one years’ service) including:
    • Dental
    • Optical
    • Health and Wellbeing and health screening
    • Combined Physiotherapy
    • Chiropody
    • Employee Perks Portal
    • Optional cover for family
  • Employee Assistance Programme – after probationary period
  • Free flu vaccinations
  • On-site training
  • Excellent career progression opportunities
  • Ad-hoc employee functions including annual Summer Social (usually held in June each year)
  • Charitable fundraising opportunities
  • Free car parking


Additional job details:

  • Excellent salary
  • Hours – 38.5 hours per week (08:30-17:00 hours (Monday to Thursday), 08:30-15:30 hours (Friday), with an unpaid break of 30 minutes
  • Location – Redditch, this is an office-based role
  • Interviews – two stage programme
  • CVs should be sent to
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